Privacy Policy

A2B Packers and Movers is a professional relocation company based in Hosur, Tamil Nadu, India. We operate at No.165 Hanumanthanagar, Titan Road, Chinna Elasagiri, Sipcot1, Hosur – 635126. When you contact us for a quote, book a service, or browse our website, this Privacy Policy applies to you.

We collect the following types of information:

• Personal Details: Your name, phone number, email address, and home/office address (provided when booking or enquiring)
• Service Details: Information about your move – origin, destination, type of goods, move date
• Communication Records: WhatsApp messages, call recordings (where applicable), and emails exchanged with our team
• Website Usage: Browser type, IP address, pages visited, and time spent on our website (collected via cookies and analytics tools)

We use the information you provide to:

• Process your booking and coordinate your move
• Provide you with moving quotes and estimates
• Communicate updates, arrival times, and delivery confirmations
• Generate invoices and manage payments
• Improve our services based on customer feedback
• Send promotional messages or special offers (only with your consent)
• Comply with legal and regulatory requirements

A2B Packers and Movers does not sell, rent, or trade your personal information to any third parties. We may share your information only in the following limited circumstances:

• With our contracted employees or subcontractors who assist in providing moving services (on a need-to-know basis)
• With insurance providers for transit insurance purposes
• With law enforcement or government authorities when legally required
• With payment processors for secure transaction processing

We take the security of your personal data seriously. We implement appropriate technical and organisational measures to protect your information against unauthorised access, alteration, disclosure, or destruction. However, no method of data transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Our website may use cookies – small text files stored on your browser – to improve your experience. We also use basic analytics tools to understand how visitors use our website. You can disable cookies in your browser settings at any time, though this may affect certain website functions.

You have the right to:

• Access: Request a copy of the personal data we hold about you
• Correction: Ask us to correct any inaccurate information
• Deletion: Request that we delete your personal data (subject to legal requirements)
• Opt-Out: Unsubscribe from marketing communications at any time

To exercise any of these rights, contact us at a2bpackers2018@gmail.com or call +91 9900505509.

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Customer records are typically retained for 3 years after the last service date. After this period, personal data is securely deleted or anonymised.

Our website may contain links to external websites (such as Google Maps, WhatsApp). We are not responsible for the privacy practices of these third-party sites. We encourage you to read the privacy policies of any external websites you visit.

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from minors. If you believe a child has provided us with personal data, please contact us immediately.

A2B Packers and Movers may update this Privacy Policy from time to time. We will notify users of significant changes by posting the updated policy on our website. Your continued use of our services after changes are posted constitutes your acceptance of the revised policy.

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

• Phone/WhatsApp: +91 9900505509
• Email: a2bpackers2018@gmail.com
• Address: No.165 Hanumanthanagar, Titan Road, Chinna Elasagiri, Sipcot1, Hosur – 635126, Tamil Nadu