Please read our refund policy carefully before booking any service.
Last Updated: March 2024
A2B Packers and Movers operates a strict no-refund policy for all services that have been fully or partially rendered. Once our team has commenced your move – including packing, loading, or transportation – no refund will be issued under any circumstances.
A2B Packers and Movers follows a no-refund policy for all services rendered. This means that once any service has commenced – whether packing, loading, transportation, storage, or any combination thereof – the payment collected is non-refundable.
We invest significant resources in planning, manpower, vehicles, packing materials, and logistics for every booking. As a result, we are unable to issue refunds once services have begun.
By confirming a booking with A2B Packers and Movers, you acknowledge and agree to this no-refund policy.
Refunds or adjustments are only considered for cancellations made before any service has commenced, subject to the following schedule:
| Cancellation Timing | Refund on Advance Deposit |
|---|---|
| 7 or more days before move date | 100% refund of advance deposit |
| 3 to 6 days before move date | 50% refund of advance deposit |
| 1 to 2 days before move date | No refund – full deposit retained |
| On the day of the move | No refund – full service charge may apply |
Note: Cancellations must be communicated in writing (WhatsApp or email) to be considered valid. Verbal cancellations alone are not accepted for refund processing.
Once the service has been fully delivered – i.e., goods have been transported and handed over to the customer at the destination – no refunds will be issued for any reason, including:
If any of your goods are damaged during the move due to our fault or negligence, this is handled through our transit insurance claims process – not through a monetary refund of the service charge. Here is how damage claims work:
Any advance or booking deposit paid to A2B Packers and Movers is used to:
As these costs are incurred from the moment of booking confirmation, advance deposits are subject to the cancellation policy described in Section 2 above. Deposits are non-refundable once the service has commenced.
In the rare event of a duplicate payment or technical error resulting in an overcharge, A2B Packers and Movers will investigate and refund the excess amount within 7–10 business days. Please contact us immediately at +91 9900505509 or a2bpackers2018@gmail.com with payment proof.
To request a cancellation and check your eligibility for a refund on the advance deposit:
By using our services, you confirm that you have read and understood this Refund Policy.
Final Reminder: A2B Packers and Movers operates a strict no-refund policy for all executed services. Please review all terms before confirming your booking. If you have questions, call us at +91 9900505509 before booking.